Personal Data and Privacy Protection Policy
To ensure the protection of your personal data, privacy, and your rights, the Company will notify you in accordance with the provisions of the “Personal Data Protection Act” and other relevant regulations before collecting your data. This policy will be publicly announced on the Company’s website for the long term. When the policy is revised, you will also be notified by announcement. Please pay close attention to these changes.
This policy helps you understand the following when the Company collects your personal data:
1. The Company’s name and scope of application.
2. The purpose and method of collection.
3. The categories of personal data collected.
4. The period, area, target, and method of use of personal data.
5. Your rights and how to exercise them.
6. The impact on your rights if you cannot provide complete personal data.
7. The security maintenance of personal data.
8. Notification of content changes.
I. The Company’s Name and Scope of Application
II. Purpose and Method of Collection
The purpose of the Company’s collection is to carry out marketing, customer management, internal statistical analysis, membership management, and other needs in line with the company’s business registration items or charter (specific legal purposes are numbered 040 for marketing, 052 for membership management, 090 for consumer/customer management and service, 157 for surveys, statistics, and research analysis, and 181 for other businesses in line with business registration items or organizational charters).
The collection method will be carried out through membership registration, service form completion, or order form completion. You can choose whether to provide data and the completeness of the data provided. However, some website, application (APP) features, services, or activities may only be used based on the data you provide. Please note that if you do not provide complete and accurate personal data, some website, application (APP) features, services, or activities may not be available.
III. Categories of Personal Data Collected
1. The personal data collected by the Company within the applicable scope include:
(1) C001 Personal Identification: such as name, address, phone number, photo, email, etc.
(2) C002 Financial Identification: such as bank account numbers, etc.
(3) C011 Personal Description: such as age, gender, date of birth, etc.
(4) C035 Leisure Activities and Interests: such as hobbies, sports, etc.
(5) C036 Lifestyle: such as the types and details of consumer goods and services used, etc.
(6) C038 Occupation: such as driver, principal, teacher, etc.
(7) C064 Work Experience: such as previous jobs, military service, etc.
(8) C132 Unclassified Data: such as files, reports, etc.
(10) The Company’s website and application (APP) management system will record your IP address, browser type, usage time, and webpage browsing history within the website, as well as other trace data. The relevant trace data will be retained in accordance with the “Personal Data Protection Act”.
2. Depending on the different purposes of services provided by our company, the categories and situations in which we may collect your personal information are as follows:
(1) Membership registration
When you apply for membership, you will be asked to fill out a personal information form including your name, gender, date of birth, phone number, email address, and other related information. You will also set up your account password for future use of various member services.
(2) Online transactions
If you choose to use our online transaction service, we will collect the relevant information you provide when you place an order online to ensure that you complete your payment, deposit or logistics services.
(3) Online events, on-site events, and game events
(4) Browsing web pages
When you browse or search on our company’s website, application (APP), or affiliated websites, our server will automatically record your IP location, time, and browsing history. This data is only used for traffic statistics analysis and network service optimization to improve the quality of our services. This data is only used for overall analysis and will not be linked to specific individuals.
In addition to the personal information you directly provide, you may also voluntarily provide personal information to our company’s partner companies and, with your consent or for the purpose of fulfilling contractual obligations, we will use and process your personal information within the scope of our services and will not be used for other purposes.
3. Special or sensitive personal information
We will not request or accept special or sensitive personal information from you, such as your medical history, medical treatment, politics, religion, philosophy, belief, race, sexual orientation, criminal record, or genes.
4. You are free to choose whether to provide your personal information to us, but please note that if you do not provide sufficient information (except for special or sensitive personal information that is not required as described in Article 3), some services may not be available to you. We recommend that you provide complete personal information and update it regularly. If you or a third party are damaged due to your failure to provide complete and accurate personal information, you shall bear all responsibility.
IV. Personal Information Usage Period, Area, Targets, and Methods
- Usage Period
Our company will retain your personal information during the operation period, unless otherwise stipulated by law. We will hold onto your information until you stop using our website, application (APP), or its affiliated services, or upon your request to cease usage. If you wish to delete or remove your personal information, please contact us through the contact information provided on our official website. Personal information of event participants will be used from the date of authorization to participate in the event until three (3) months after the event has ended. According to tax regulations, the personal information of prize winners will be retained for a maximum of seven (7) years and will be destroyed afterwards, with no other use.
2. Usage Area
The Republic of China (Taiwan) and areas where our website, application (APP), and its affiliated services are provided.
Your personal information will be used globally. You should be aware that when you provide us with your personal information, it may be transferred, stored, and processed among our affiliated companies, service providers, authorized third-party vendors, and contractors in various countries. The aforementioned cross-border transfers, storage, and processing will comply with this agreement and the relevant privacy and information security laws and regulations of each country.
3. Usage Targets
Unless otherwise stipulated by law, our company will only use your personal information for the agreed service purposes and within the scope of our company’s internal operations. We will not arbitrarily transfer your personal information to other third parties or use it for other purposes. However, to fulfill contractual obligations, our company will provide relevant information to co-organizers or cooperating companies.
4. Usage Methods
For the aforementioned collection purposes, your personal information will be used for our company’s member marketing, customer management, internal statistical surveys and analysis, member management, and more. Based on your actual needs, we will use your personal information as follows:
(1) Data Management
When you apply for membership, you will be asked to fill in your personal information, including name, gender, birthday, phone number, address, email, and other related information, and set your account password for future access to various services. The information you provide when joining as a member will be verified through mobile and email, and used to analyze your online consumption behavior, to provide detailed information and serve as a basis for designing activities tailored to you.
(2) Online Transactions
If you choose to use online transaction services, our company will collect your order-related information, and financial transaction processes (such as credit card authorization, transfers) will be directly submitted to financial institutions to complete the financial transaction, ensuring you complete payment, storage, or logistics services.
(3) Statistics and Analysis
When browsing or searching on our company’s website, application (APP), or affiliated websites, our server will automatically record your IP address, time, and browsing history. This information will be used for statistical analysis and network service optimization to improve our service quality. We may periodically analyze and aggregate this information, but it will not be linked to specific individuals.
(4) Game Marketing
Our company will use your address, email, and phone number for marketing and promotion of our company’s or cooperating companies’ products and to improve the gaming services provided to you.
(5) Member Services
Our company will use the information you provide to offer various services and benefits, including:
a. Newsletter Subscription
When using our company’s website, application (APP), and affiliated services, you may receive related newsletters. If you wish to unsubscribe, please contact our customer service hotline or our online reporting system.
b. Online Events, On-site Events, and Competition Events
Personal information you provide when participating in online events or surveys held by our company will be used only for that specific event or survey. This information will be destroyed after the event or survey has ended. The data will be destroyed within a certain period after the event or survey has concluded.
c. Virtual Items, Treasures, and Gift Delivery
When sending related goods, your personal information will be used for delivery purposes and provided to relevant logistics and mailing companies for item shipping.
d. Other Member Services
Our company will use the information you provide to offer other various member services, including market research reports, periodic newsletters, event invitations, and market information related to the services and products provided by our company.
(6) Government Administrative or Judicial Requirements
In response to government notifications, our company will provide all your personal information related to this game.
V. Rights and Methods for Exercising Personal Data Rights
- When you provide your personal information to our company, according to the Personal Data Protection Act, you have the right to exercise the following rights:
(1) Inquire or request access.
(2) Request an electronic copy.
(3) Request supplementation or correction.
(4) Request to stop collecting, processing, or using.
(5) Request deletion.
Please note that the above rights may be restricted if you do not comply with our application procedures or if there are other legal provisions. When you inquire, request access to your personal data, or request an electronic copy, our company may charge a necessary cost.
2. If you wish to exercise any of the rights mentioned above, please contact us through the contact information provided on our official website and submit your application. Be aware that to protect your privacy, you will need to fill out an application form, and we may request identification documents to confirm your identity. If you fail to provide accurate information or cannot confirm your identity, we will not be able to process your request. If you appoint someone else to apply on your behalf, you should provide a letter of authorization and identification documents for both you and the agent.
VI. You Should Provide Accurate Personal Information
Please fill in all fields regarding your personal information accurately. If you cannot provide complete and accurate personal information, it may affect our company’s ability to communicate with you, complete transactions, provide services, verify your identity, or handle consumption, transaction, or customer complaint issues. It is recommended that you provide complete personal information and update it regularly.
If you fail to provide complete and accurate personal information and cause damage to yourself or a third party, you should bear all responsibility. In case of disputes arising from false information provided by you (e.g., identity theft), our company may initiate legal proceedings as appropriate. If you cause any loss to our company, we have the right to claim damages from you.
VII. Security Maintenance
Regarding your personal data files, our company will adopt appropriate security measures and do our best to implement reasonable technical and procedural measures in accordance with relevant laws and regulations to maintain security, and prevent your personal data from being stolen, tampered with, damaged, lost, or leaked.
We will protect your personal data from disclosure, but in the following circumstances, our company reserves the right to disclose your personal data to specific individuals:
- You or your guardian authorize our company to disclose, use, or provide;
- Legal proceedings and/or enforcement of judgments and/or orders; and/or
- To comply with relevant laws and regulations or orders from competent authorities.
VIII. Self-protection Measures
- Please keep your password and/or any personal information secure and do not share your personal information with anyone. We recommend that your password be different from those used for other games, websites, apps, email accounts, social networks, and forums.
- After completing payment, reading emails, or finishing gaming sessions, please remember to log out of your account. If you share a computer with others or use a public computer, remember to close the browser window or clear browsing history to prevent others from accessing your personal information or emails.
- Avoid opening websites and attachments from unknown sources; do not install or run programs from unknown sources, or visit plugin websites or forums, to prevent leakage of your information and avoid your computer being infected by trojan horses or other viruses.
- Official staff, event staff, and online game administrators will never proactively ask any player for their password information, and this is not allowed for any reason. If you encounter such situations, please report them to our company immediately for handling.
X. Security Statement
- We will take reasonable steps to ensure the security of personal data. Despite our security and preventive measures, there is still a risk that your personal data may be seen by unauthorized third parties or be attacked by computer viruses and other security risks.
In any case, please be careful and properly protect your personal information. If your personal information or privacy is leaked or causes you loss or other adverse effects due to your own reasons, our company will not assume any responsibility.
XII. Opinions and Suggestions